UK-wide installer support
We work with several installer clients throughout the UK, keeping applications, documentation and projects moving.
Fast, reliable support with clear timelines. Every job is prioritised, and its timeline is confirmed with you before work begins.
24–48 hours
Advisory maximum. In most instances applications, projects and handover packs are submitted the same day, once all required documentation is received. External approval times are separate.
All information provided by the Client, including customer data, will be treated as confidential and used solely for the purpose of preparing and submitting applications. Connect Comply does not share such data with third parties unless required for the application process.
Connect Comply’s liability under this Agreement is strictly limited to the value of the fees paid for the relevant application. We cannot be held responsible for consequential losses, delays, or costs incurred by the Client or their customers. Nothing in these terms excludes liability that cannot lawfully be excluded or limited.
Either party may terminate this Agreement with written notice. Any applications already submitted prior to termination remain payable in full, and cancellation provisions apply where relevant.
We operate a no-refund policy. If an error is caused by Connect Comply, we will correct it and provide a free resubmission. This policy does not affect any rights or remedies that apply under law.
Connect Comply remains committed to delivering a premium service. Every application is pursued with diligence, and every effort is made to expedite approvals and ensure successful outcomes. The cancellation and refund provisions are in place to safeguard the resources invested in each project and to maintain the high standard of service that distinguishes Connect Comply.
Tell us what you need and we’ll confirm the scope, price and expected turnaround.
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